| Frequently Asked Questions |
| 1. What is the Ocean Hills Country Club Homeowners Association and what does it do? The OHCC HOA was established to enhance the aesthetics of the community. The organization is financially supported by all members of Ocean Hills Country Club Homeowners Association. Membership is both automatic and mandatory. |
| 2. Who is the Ocean Hills Country Club Homeowners Association management company, what do they do and how do I reach them? The management company is PCM. They are responsible for the day-to-day management of Ocean Hills Country Club Homeowners Association and report directly to the corporation's Board of Directors. The management company executes the decisions made by the Board of Directors. |
| 3. If I am having a problem with a neighbor or a violation of the Policies and Guidelines, What can I do? If residents cannot resolve a situation between themselves, then turn to your Association. Should you have a situation that does not appear to be resolved through neighborly means, and you are willing to actively participate in the enforcement provided by the Policies and Guidelines, you may write a violation report letter and submit it to the HOA office. A copy is then forward to each member of the Safety & Security Committee. If the situation is deemed in violation of the Policies and Guidelines, the Safety & Security Comminttee will institute the enforcement policy. |
| 4. Are Board Meetings open to all residents? If so, where and when are they held? Yes. Notice of the time and place of any regular board meeting will be noted on your Community Calendar or in the community newsletter, included in your monthly billing. Additionally, information on the current status of the Board of Directors' Meeting is contained on the Community Events section of this web site. |
| 5. If I want to serve on a committee, how do I find out what committees are active and how I can get involved? If someone wishes to serve on a standing committee they must contact the HOA office. They will inform you of the status of any current committees, and provide you with a form you may fill out to indicate your interest. Additionally, information on the current status of the Ocean Hills Country Club Homeowners Association committees is contained on the Community Events section of this web site. |
| 6. What is a "management company" and what do they do? A management company is contracted by the Board of Directors to provide such services as: Collection of assessments, supervision of subcontractors, obtaining bids for subcontracted services, providing financial statements and collection reports, as well as a general clearing house for problem solving, communications with homeowners and the Board of Directors and to serve in an advisor capacity. The management company reports directly to the Board and all decisions are made by a majority vote of the Board of Directors. |
| 7. What is my assessment? The assessment is the monthly amount due from each homeowner to cover the operating expenses of the common area and provide for reserve funds for replacement of common facilities in future years. Your assessments are due on the first of the month. Statements will be sent for assessments as a reminder of the amount due. |
| 8. What does my assessment fee cover? Roof Maintenance, Exterior house painting, Security system, Cable tv (basic channels), Landscaping of common and front village areas, Clubhouse, Golfcourse, Pool, Spa, Tennis, Paddle tennis, Bocce, Croquet, Newsletters, and Free movies. |
| 9. Will my assessment go up? There is no concrete answer to this. The California Civil Code provides for annual increases, but not to exceed 20 percent per year without the vote of the membership. The Board of Directors may approve an increased budget, increasing your assessment up to this percentage in order to cover increased costs of operating and maintaining the common area and sufficient reserve funds. |
| 10. What happens if I don't pay my assessment? The maintenance and management services provided by the Association are dependent upon timely receipt of the assessments due from each homeowner. Late payments will result in a late charge, as assessments are due on the first of the month. In addition, the CC&R's allow the Association to charge late charges and interest and proceed with a lien or foreclosure on your property for nonpayment of assessments. |
| 11. What are the CC&R'S? The Covenants, Conditions and Restrictions (CC&R's) are the governing legal documents that set up the guidelines for the operation of the planned community as a nonprofit corporation. The CC&R's were recorded by the County recorder's office of the County in which the property is located and are included in the title to your property. Failure to abide by the CC&R's may result in a fine to a homeowner by the Association. |
| 12. What are the Bylaws? The Bylaws are the guidelines for the operation of the nonprofit corporation. The Bylaws define the duties of the various offices of the Board of Directors, the terms of the Directors, the membership's voting rights, required meetings and notices of meetings, and the principal office of the Association, as well as other specific items that are necessary to run the Association as a business. |
| 13. What is the Board of Directors? The Ocean Hills Country Club Homeowners Association is a corporation and therefore a governing body is required to oversee its business. The Board of Directors is elected by the homeowners, or as otherwise specified in the bylaws. The limitation and restrictions of the powers of the Board of Directors is outlined in the Association's governing documents. |
| 14. Are there any other rules? Ocean Hills Country Club Homeowners Associaition has developed a Handbook for Homeowners, Residents, and Guests. In the handbook you will find information regarding the Association Regulations, Architectural, and Landscape Guidelines. These rules and guidelines are set up to maintain the aesthetic value and integrity of the community on behalf of all owners, and hopefully protect the market value of your investment as well. Violations of these rules may result in action by the Board of Directors and a fine. In addition, if you proceed with an exterior improvement or change, without written approval of the Board of Directors, or Architectural Committee, as applicable, you will be required to remove or correct the alteration and/or be fined for the violation. |
| 15. How do I go about putting in work orders? The work order system is simple, just call the HOA office @ (760)758-7080 and report the problem. Our Staff will make sure it gets to the right person and gets taken care of. Please note a work order can be open for up to 30 days. There will also be a follow up call. |
| 16. When would I need an ARCHITECTURAL application? Where would I find it? Any improvements or changes to the outside of your home, including: re-landscaping, concrete work, patio covers, lights, gutters, garage doors, etc. Applications are at the HOA office and must be turned in to the ARC committee for approval. |